Privacy Policy
Learn how AutoSentra collects, uses, and protects your information.
On this page
Who We Are
AutoSentra is an AI-powered Shopify analytics platform that helps merchants understand profitability, inventory health, product performance, and operational risks through data analysis and business intelligence.
Information We Collect
Account Information
- Business name
- Store name
- Shopify store URL
- Contact email
- Billing information provided through Shopify
Shopify Store Data
- Products
- Product variants
- Inventory
- Orders
- Refunds
- Collections
- Fulfilment information
- Pricing
- Sales performance
Usage Information
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Session information
- Error logs
- Diagnostic information
How We Use Information
- Provide AutoSentra services
- Generate profitability reports
- Calculate margins
- Detect inventory risks
- Generate alerts
- Produce AI-powered recommendations
- Improve product performance
- Process subscriptions
- Respond to customer support requests
- Improve platform security
- Detect fraud and abuse
- Comply with legal obligations
AI Features
AI outputs are designed to assist business decisions and should not be considered financial, accounting, legal or tax advice.
Merchants remain responsible for their business decisions.
Legal Basis for Processing
We process your information on one or more of the following legal grounds:
- You have consented.
- Processing is necessary to perform our contract with you.
- Processing is necessary to comply with legal obligations.
- Processing is necessary for our legitimate business interests.
Data Retention
We retain a merchant's data for as long as AutoSentra remains installed on their store. When a merchant uninstalls AutoSentra, Shopify notifies us and we delete that shop's data, including all synced store data, settings, and account/session records.
We also honor Shopify's mandatory customer-privacy webhooks. Since we don't collect end-customer personal information, a customer data-request or deletion request for a shop using AutoSentra returns "no personal data held" — there is nothing to export or delete on our side for that request.
Data Security
International Transfers
AutoSentra and its service providers may process and store information in countries other than your own, including the United States. Where information is transferred across borders, we rely on appropriate safeguards — such as our providers' own standard contractual clauses and security certifications — to help ensure it remains protected consistently with this Policy.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Receive a copy of your information
- Withdraw consent
To exercise any of these rights, contact us at privacy@autosentra.com
Shopify Data
AutoSentra operates in compliance with Shopify's platform requirements, including:
- Shopify API License and Terms
- Shopify Partner Program Agreement
- Shopify App Store Requirements
Children’s Privacy
AutoSentra is not directed to children under 16, and we do not knowingly collect personal information from children. AutoSentra is a business tool used by Shopify merchants and their staff, not by consumers or minors. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we'll update the "Last Updated" date above and post the revised policy at this same URL. We encourage you to review this page periodically.
Contact
Questions about this policy or your data can be directed to us using the details below.
AutoSentra